The Access to COVID-19 Tools (ACT) Accelerator’s Country Readiness and Delivery workstream developed an OpenWHO training course for national and sub-national stakeholders on key aspects of COVID-19 vaccine deployment. The initial courses launched in December 2020 and were complemented by vaccine product-specific trainings in March 2021. As of June 2021, the Orientation to National Deployment and Vaccination Planning for COVID-19 Vaccines (NDVP) course had more than 15 000 learners in English alone and is available in over 13 languages.
A learner feedback survey was conducted from March to April 2021 to understand the impact of the trainings, usability for learners, and potential value of online training expansion for other immunizations. Using the survey responses and data available from the OpenWHO platform, WHO assessed the knowledge gained from participating in the course. The increase of knowledge from the course was assessed using the average score change between the pre-test and the post-test.
The scores increased by an average of 44% for the NDVP course from an average pre-test score of 51.5% to an average post-test score of 95.5%. Additionally, a substantially higher rate of the enrolled learners completed the course than the industry benchmark for a Massive Open Online Course (MOOC).
The user feedback provides insight for WHO learning providers in health emergencies. Over 96% of the survey participants agreed that they have more confidence in performing their professional roles related to COVID-19 vaccination after taking the course. More than 60% of learners in the survey indicated that they prefer online learning over other training options. However, 44% of survey participants had at least one barrier to online learning (such as internet connection, IT related issues, not enough time to complete the course, language barriers, etc.). Despite these limitations, learners, all levels of WHO and partners have expressed strong interest in further expansion of the OpenWHO online learning courses