IMS Tier 2: Working in WHO’s Incident Management System
(English/Français/русский/Español/Português) Every individual working in emergencies for WHO must be familiar with the Incident Management System (IMS). This course builds on the introductory IMS course to provide a deeper understanding of the system that WHO uses to organize and manage its response. It should be completed by all current or potential members of IMS functional teams, including non-WHO staff who will deploy.
Self-paced
Language: English
Intermediate (Intermediaire)

Course information

La version française de ce cours est disponible sur : https://openwho.org/courses/systeme-de-gestion-des-incidents-niveau2.

Версию этого курса на русском языке найти можно по этой ссылке : https://openwho.org/courses/incident-management-system-tier2-RU

La versión en español de este curso está disponible aquí : https://openwho.org/courses/sistema-de-gestion-de-incidentes-nivel2

A versão em português deste curso está disponível aqui: https://openwho.org/courses/sistema-de-gestao-de-ocorrencias-nivel2

Overview: Every individual working in emergencies for WHO must be familiar with the Incident Management System (IMS). This course builds on the introductory IMS course to provide a deeper understanding of the system that WHO uses to organize and manage its response. It should be completed by all current or potential members of IMS functional teams, including non-WHO staff who will deploy.

The course consists of 5 modules with audio narration and quiz. It covers: (1) the key elements of WHO’s IMS and working in Emergency Operations Centres; (2) how the functional teams within the IMS work together; (3) the ethical standards that are required to be upheld by those deployed by WHO during an emergency response; (4) how to work effectively in a team; and (5) the process of deploying and staying healthy.

Before enrolling, participants are recommended to complete the introductory IMS course, which is available here.

Learning objectives: By the end of this course, participants should be able to:

  • explain the role of the Incident Management System in WHO's emergency response;
  • describe the roles of the functions within WHO's IMS;
  • describe the ethical principles which underpin WHO's work in emergencies;
  • explain different factors that contribute to effective teamwork; and
  • describe how to prepare for a deployment.

Course duration: Approximately 3 hours.

Certificates: A record of achievement is offered at the end of the course to those who earn more than 80% of the maximum number of points from all graded assignments.

Course contents

  • Module 1: Working in WHO's Incident Management System:

    This module will outline the key elements of WHO's Incident Management System and working in Emergency Operation Centres.
  • Module 2: Incident Management System Functional Areas:

    In this module, you will become familiar with the different functional areas of the Incident Management System.
  • Module 3: Ethics and Values:

    This module covers the ethical standards that are required to be upheld by those deployed by WHO during an emergency response, and the links between values, principles and actions.
  • Module 4: Team Dynamics:

    In this module, you will become familiar with how team members are to relate to one another in emergency settings.
  • Module 5: Me and the Mission:

    In this module, you will receive an overview of how to prepare for a mission, deploy and return safely.

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The course is free. Just register for an account on OpenWHO and take the course!
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Learners enrolled: 2897

Certificate Requirements

  • Gain a record of achievement by earning more than 80% of the maximum number of points from all graded assignments.

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