Global competency standards for the provision of health services to refugees and migrants

课程信息

你将学到什么

• Adapt and apply the nine Competency Standards in real health settings.
• Describe the implications and consequences of not applying the Standards.
• Identify functional mechanisms that can translate standards into practice.
• Explore roles and responsibilities related to the implementation of the Standards.

课程内容

• Overview:

  This training course introduces the WHO Global Competency Standards for health workers providing services to refugees and migrants. It covers the five domains and nine competencies that help health workers deliver culturally responsive health services to refugees and migrants. The course provides an overview of the importance of these Competency Standards for health workers and addresses the specific health needs of refugees and migrants. he course content is presented into six modules.

• Module 1: Introduction:

  By the end of this module, you will: Discuss the course objectives and how they relate to your expectations and your role as a health provider working with refugees and migrants. List the nine Migration and Health: Global Competency Standards for Health Workers. Identify at least one behaviour associated with each of the Competency Standards.

• Module 2: People-centredness (Domain 1):

  By the end of this module, you will: Use a people-centred approach to the provision of health care for refugees and migrants. Identify specific improvements that health workers can implement to enhance their practice with refugees and migrants, in line with a people-centred approach.

• Module 3: Communication (Domain 2):

  By the end of this module, you will: Communicate in plain language and collaborate with interpreters, communication aids, and cultural mediators to understand the health needs of refugees and migrants and ensure they understand the health information provided to them to make informed health choices. Identify at least one behaviour associated with each of the Competency Standards in Domain 2.

• Module 4: Collaboration (Domain 3):

  By the end of this module, you will: Engage with social and community support systems to (a) address the social determinants of health in the context of displacement and (b) increase individual and organizational preparedness to respond to potential surges in health care demand by refugees and migrants. Identify at least one behaviour associated with each of the Competency Standards in Domain 3.

• Module 5: Evidence-informed practice (Domain 4):

  By the end of this module, you will: Recognize the specific health needs of refugees based on evidence. Use existing evidence-informed guidelines and standards for health care. Identify additional evidence that needs to be generated to practice evidence-informed health care for refugees and migrants. Contribute to related research and apply findings to practice evidence-informed health care for refugees and migrants. Identify at least one behaviour associated with each of the Competency Standards in Domain 4.

• Module 6: Personal conduct (Domain 5):

  By the end of this module, you will: Understand your own culture, beliefs, values, and biases, as well as the institutional discrimination refugees and migrants face in accessing health care, and the systems, structures, and patterns of power that perpetuate this discrimination. Address these discriminations by continuously adapting your behavior, enhancing institutional cultural sensitivity, and adjusting practices to meet the needs of the communities. Practice self-care and contribute to a supportive team environment for your own mental health and well-being and that of your coworkers when providing care to refugees and migrants. Identify at least one behaviour associated with each of the Competency Standards in Domain 5.

• Additional Resources

• Final Assessment

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证书要求

• 课程证书 授予者需要至少取得课程总分的百分之 80%。
• 完成课程可获得开放徽章。