Certificates

Certificates

1. Does OpenWHO offer certificates?

OpenWHO offers certificates of completion for certain courses. This information is available on the course specific landing page, under ‘Course details’. Click on ‘Course details’, check the information under the subtitle ‘Course Requirements’ or scroll to the bottom of the page, and read the information under the subtitle ‘Certificate’.

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2. What types of certificates does OpenWHO offer?

OpenWHO offers two types of certificates: records of achievement and confirmations of participation. To find out which certificate, if any, is offered by your course, navigate to the 'Course details' tab on the course navigation toolbar.

3. What is the difference between a record of achievement and a confirmation of participation?

Some courses on OpenWHO offer a record of achievement rather than a confirmation of participation. To be eligible for a record of achievement, a course participant must score at least 80% on all course assessments. Other courses only offer a confirmation of participation, which requires course participants to complete at least 80% of the course material.

4. How can I download my certificate?

If your course offers a certificate, you can download the certificate once you have successfully completed the course. Some courses only offer certificates to participants who have scored 80% and over on all assessments, or offer a confirmation of participation to participants who have completed at least 80% of the course material.

Make sure that you have met the course requirements in order to download your certificate; you can check the specific course requirements under the ‘Course details’ tab of the course navigation toolbar.

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Once you have met the course requirements to download a certificate, you can download the certificate under the ‘Progress’ tab of the course navigation toolbar. Scroll down to the bottom of the page and click on the button which reads ‘Confirmation of Participation’ or ‘Record of Achievement.

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5. What if I cannot download my certificate?

If you find that you are unable to download your certificate, it may be either:

  1. You have failed to meet the course requirements necessary to be eligible to download a certificate; for example, you have not scored 80% and over on all assessments or you have not yet completed at least 80% of the course material.

As mentioned in response to the previous question, some courses only offer certificates to participants who have scored 80% and over on all assessments, or offer a confirmation of participation to participants who have completed at least 80% of the course material.

Make sure that you have met the specific course requirements in order to download your certificate. You can double-check the specific course requirements under the ‘Course details’ tab of the course navigation toolbar, and compare this to your individual progress, which can be found under the ‘Progress’ tab of the course navigation toolbar.

For example, in the screenshot below, the user would not be able to download the certificate for this course, as their progress indicates that they are yet to take the final course assessment.

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In order to become eligible for a certificate, you can retake the course assessments and return to the course material as needed.

  1. Your course does not offer a certificate. As mentioned above, not all OpenWHO courses offer a certificate upon completion of a course. Double-check that your course does offer a certificate, by navigating to the specific course requirements located under the ‘Course details’ tab of the course navigation toolbar.

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6. How can I check my score?

You can check your score for a course assessment by navigating to the ‘Progress tab’ on the course navigation toolbar. Under the ‘Progress’ tab, you will be able to check your score for each course assessment.

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7. I would like to change my name on my certificate, how can I do so?

If you’d like to change the name which appears on your certificate, you must first edit the name associated with your OpenWHO account. You can do this by first clicking on your avatar icon in the top right hand corner of your screen. From the drop down menu, select ‘Profile.’

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To change your name, click on your name which appears under the title ‘Name’. Type in the new name you would like to use, and click the blue check on the right hand side of the text box to submit your answer.

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This page was last changed at Thu, 26 Mar 2020 08:03:30 +0000.